I have used Pro Source for the past few years for important orders and I can't begin to express my complete and total satisfaction with every order I have placed!
Traci is a wonderful source for ideas, always coming up with something creative, no matter what my theme or budget. She is basically my "idea factory" and my clients have been thrilled when we have presented so many items that they had never seen before. She has made me look good to my clients time after time (although I always give her the credit).
The quality on all products has also been excellent. If there are ever any concerns or specific questions about a product, she researches my questions immediately and gets back to me right away.
The final trait that makes Pro Source a great partner to work with is their fabulous and consistent customer service. They take over all my worry about timing and making sure the order gets to my customer by their in-hands date. This may be their greatest strength, and it is so important in our industry.
In closing, I really can't imagine working with an importer any better. I look forward to continuing a mutually beneficial relationship for many years to come.
Over the past eight years, I have developed a great working partnership with Pro Source,
Inc. that has made my job easier and which has resulted in creative and innovative projects
for my clients!
Our most recent success has been the keychain replica of the Wii Remote. I knew that I could
give the task to Pro Source and they would know exactly what to do, where to go and how to
I appreciate their dedication and teamwork and always look good working with Pro Source!
I have worked in the promotional products industry for over 7 years and throughout my career I have always turned to Pro Source for my promotional product importing needs. Importing can be challenging but when I work with Pro Source it all seems to come together quickly and easily. I have been involved in a lot of import orders over the years and regardless of the order size I always receive the same high level of customer care that I have come to expect from Pro Source. Between the outstanding customer service, high quality products, on-time delivery and competitive pricing it's an easy choice for me. Pro Source is the first call I make when I have an import opportunity.
We are producing medallions that are made from PVC through Pro Source with Traci Mederos. These medallions will go to children that are working to live healthy lifestyles in order to fight childhood obesity. It is under the Alliance for a Healthier Generation. We placed this order for 86,000 medallions on Tuesday, 8-14, and we are getting product throughout September for special events (art freight and rush charges applied). Sakiko and I worked back and forth with Traci to make sure that we could produce this and meet AHA's deadline. AHA was considering going to an Internet vendor that was promising the world, and we were worried! Not only would we lose the order, but we knew that they were probably getting incorrect information. After much persistence, we WON, and I believe that AHA WON also!
Pro Source is excellent, and they meet all deadlines. This company is in our top
favorites due to detail, quality, timeliness, and service. Please keep them in mind!